Privacy policy
Introduction
This privacy policy applies to Telerex Nederland B.V. and Telerex N.V., which are part of the Eight Lakes group. The Eight Lakes group is an umbrella name for a group of companies that operate from their own legal position in, for example, their own country or market conditions.We highly value the privacy of our users and customers and are committed to protecting personal information. This privacy policy explains how we collect, use, share, and protect information, specifically for our website and e-commerce activities.
Collection of information
We collect various types of information, including:- Personal Data: Name, email address, phone number, shipping address, billing address, etc.
- Usage Data: Information about how you use our website, such as pages visited and click behavior.
- Technical Data: IP address, browser type, and device information.
- Transaction Data: Information about purchases, payment methods, and order history.
Use of information
We use the collected information for various purposes:- Processing orders and payments.
- Improving our website and services.
- Providing customer service.
- Sending newsletters and promotional materials (with your consent).
- Personalizing your shopping experience.
Sharing of information
We never sell the collected information to third parties. We only share your information with third parties when necessary, such as:- With service providers who help us manage the website and process orders.
- With payment processors to handle transactions.
- When required by law.
Security of information
We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes using secure payment systems and encryption technology.Your rights
You have the right to:- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to the processing of your data.